Emergencies

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

 

Three Sites, One Service

Patients registered at Fieldway Medical Centre, Parkway Health Centre or Headley Drive Surgery are able to access all three surgeries, providing you with more choice and improved access. This means you may still be able to speak with or visit a clinician at a time when your surgery is usually closed or fully booked. See our opening hours to find out when you can access either surgery, and see our contact page to learn how you can find us.

 

Croydon GP Hubs

People who live or work in Croydon have access to a wide range of urgent care services including booked appointments within three GP Hubs from 8am to 8pm, seven days a week, if you require medical assistance that cannot wait for you to see your own GP.

To access a Croydon GP Hub, call 111. Find out more on www.croydongphub.co.uk, locations and travel information for the hubs are mentioned below.
 
GP HUB CENTRAL CROYDON

  • 10 minutes drive from nearest A&E department (Croydon University Hospital).
  • Car: Free & Paid Parking Available within 2 minutes walk
  • Tram: 3 minute walk from Lebanon Road Tram Stop
  • Train: 5 minutes walk from East Croydon Train Station
  • Bus: Routes 64, 119, 194, 198, 433, 466
  • Address: East Croydon Medical Centre, 59 Addiscombe Road, CR0 6SD

 
 GP HUB PURLEY

  • 12 minutes drive from nearest A&E department (Croydon University Hospital).
  • Car: Free & Paid Parking Available within 2 minutes walk
  • Train: 6 minutes walk from Purley Train Station
  • Bus: Routes 60, 166, 289, 405, 407, 412, 455 & 466
  • Address: Purley War Memorial Hospital, 856 Brighton Road, CR8 2YL

 
 GP HUB PARKWAY

  • 16 minutes drive from nearest A&E department (Princess Royal University Hospital)
  • Car: Free Parking Available outside
  • Tram: 1 minute walk from New Addington Tramlink
  • Bus: Routes 64, 130, 314, 464, 664
  • Address: Parkway Health Centre, Parkway, New Addington, CR0 0JA

 

NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation.

When should you use NHS 111?

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Find out more about the NHS 111 Service.