What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.


Three Sites, One Service

Patients registered at Fieldway Medical Centre, Parkway Health Centre or Headley Drive Surgery are able to access all three surgeries, providing you with more choice and improved access. This means you may still be able to speak with or visit a clinician at a time when your surgery is usually closed or fully booked. See our opening hours to find out when you can access either surgery, and see our contact page to learn how you can find us.


Minor Injuries Units

Minor injuries shouldn’t mean major waiting times. Our Minor Injuries Units in Purley & Parkway are GP led with no appointment necessary, so we can treat you fast & effectively, 365 days a year. Please note there are no X-ray facilities on site.

Find out what we can and cannot treat and more on www.croydonmiu.co.uk


PARKWAY MIU – 2pm-8pm 365 Days a year

  • 16 minutes drive from nearest A&E department (Princess Royal University Hospital)
  • Car: Free Parking Available outside
  • Tram: 1 minute walk from New Addington Tramlink
  • Bus: Routes 64, 130, 314, 464, 664
  • Address: Parkway Health Centre, Parkway, New Addington, CR0 0JA
  • Telephone: 020 8251 7225


PURLEY MIU – 2pm-8pm 365 Days a year

  • 12 minutes drive from nearest A&E department (Croydon University Hospital).
  • Car: Free & Paid Parking Available within 2 minutes walk
  • Train: 6 minutes walk from Purley Train Station
  • Bus: Routes 60, 166, 289, 405, 407, 412, 455 & 466
  • Address: Purley War Memorial Hospital, 856 Brighton Road, CR8 2YL
  • Telephone: 020 8401 3238


Edridge Road Walk-in Centre

The Edridge Road Walk-in Centre can treat a wide range of minor injuries and problems, and the waiting time is often much less than that of an A&E department.

The centre is open every day of the week (including bank holidays) from 8am – 8pm and is situated at Impact House, 2 Edridge Road, Croydon, CR9 1PJ. Telephone: 020 3040 0800


NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation.

When should you use NHS 111?

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Find out more about the NHS 111 Service.