Telephones down on Tues 6 March 2018

Update: 10.10am on Tuesday 6 March 2018: This issue has now been resolved and normal service has resumed.


Update: 8.00am on Tuesday 6 March 2018: Telephones down

Dear Patients,

There is a national telephony issue affecting over 200 GP surgeries today, this is directly affecting New Addington Group Practices (Headly Drive Surgery, Parkway Health Centre and Fieldway Medical Centre).

Thanks for your patience whilst we continue to work with our provider to get this fixed as soon as possible, and we’ll keep you updated here and on our Twitter channel.

If you need more urgent help, please either email your practice (see below), use the Message My GP function on our websites, or you can call 111 for any issues that cannot wait to see or speak to your GP. For medical emergencies, dial 999. Thank you.

Email us:

  • Parkway: CROCCG.H83006communications@nhs.net
  • Headley: CROCCG.H83049communications@nhs.net
  • Fieldway: fieldway.practice@gp.h83046.sthames.nhs.uk
06/03/2018